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Faq

What is Kolkata Shop?
Kolkata shop is a online platform from which you can buy or sell your products all over the globe, But the main aim of Kolkata shop is to sell Indian products out of India.

Since 2013/January/03

        THANKS FOR READING . 

What are documents required to create sellers account ?
You only needed some documents -


*  The best quality product which you are selling.
*  GSTIN. Number 
*  Your signature 
*  Subscription 

As a vendor, who will decide the price of product ?
The vendor who is uploading products shall decide the price, at what price he/she is selling a product but admin can also change

How many listings are required to start selling ?
You are required to have a minimum of 1 listings(unique products) to start selling on kolkata shop
How do i manage my order on kolkata shop ?

Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.

How much it will require to shipping?

1 week

WILL EATABLE ITEMS WILL BE DAMAGED WHILE SHIPPING ?

DONT WORRY ABOUT THIS PROBLEM THIS PROBLE IS OUR PROBLEM NOT YOURS. WE WILL PRODUCT THE FOOD ITEMS LIKE THIS THST WILL NEITHER BE DAMAGED NOR ITS TASTELESS.

Helpline email ?

currently you can connect care@kolkatashop.com

what are the fees charged ?

The following deductions are made from the order item value:

Commission fee: A percentage of the order item value based on vertical/sub-category

Shipping fee: Calculated on the basis of the product weight and shipping location

Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)

Fixed fee: A slab wise Fixed fee. This varies based on Order item value

How can I sell my products on Kolkata shop ?
If you want to sell your any product on Kolkata shop then follow this - 

1. Login into kolkata shop and then create your vendor account
2. Select the product which you want to sell on website and then upload it.
3. SUCCESS ! YOUR PRODUCT EILL BE ADDED ON WEBSITE AND IF ANY CONSUMER BUY YOUR PRODUCT YOU WILL RECEIVE NOTIFICATION. 
4. If you face any problem then contact - dj@kolkatashop.com

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